Website privacy notice
Our contact details
Data protection officer: Tyne Gaskell, Head of People
Address: Independent Lives, Ground Floor, Southfield House, 11 Liverpool Gardens, Worthing, West Sussex, BN11 1RY
Telephone: 01903 219482
The kind of personal information we collect
When using our website, we may collect and process the following information:
- Personal identifiers and contacts (for example, your name and contact details)
- Financial information like banking records or credit card information
- Data used to track the effectiveness of our website (for example, the number of people who visit a specific page, or how people interact with our site)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To effectively manage our website, understand how it is used and make improvements
- To communicate with you via, for example, newsletters and marketing emails
- To collect donations or sell products
- To manage event bookings
We also receive personal information indirectly, from the following sources in the following scenarios:
- Website cookies
Cookies are small text files that are used by a website to store information. They are passed between the server of a website and the users’ web browser. When you visit a site, it will send a cookie from its server to the browser you are using. The browser then stores the cookie on your device in a cookie file.
We may share this information with the following organisations (view their privacy notices below):
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent
- We have a contractual obligation
- We have a legal obligation
- We have a legitimate interest
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using the details at the top of this page if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us using the details at the top of this page.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Last updated: 1 June 2022