Get support About our Care Service Our care and domestic service provides personalised, quality care and support in your home. We can provide you with the assistance you need to manage many aspects of daily living, helping you to stay independent. Call us today on 01903 227 813 or email [email protected] or Find us on Facebook Are you looking for care and support at home? Our fully trained Care Support Workers can assist you with: Personal care: including getting up and going to bed, dressing, washing and personal hygiene, and preparing drinks and meals. Domestic tasks: including cleaning, laundry, ironing, changing beds and dish washing. Community, social and leisure activities: including driving you to appointments and activities and assisting you to arrange additional services and support where required. Specialised support: dementia care, mental health support, palliative care and respite care. About the Care Service Independent Lives - Quality Care & Support (formerly known as Lend a Hand) is a social enterprise and all profits go towards funding and developing the charity Independent Lives. We will work with you to create a flexible, person centred support plan which meets all your needs and enables you to live independently in your own home and participate fully in your community. We have invested in the latest technology and training so you can trust our staff to be on time and correctly trained. We work under the latest legislation on safeguarding and our Care Support Workers have completed the Care Certificate. Our team We will protect your privacy, always treat you with respect and dignity, and listen to you. Meet the Care Service team. Our Care Support Workers are provided with comprehensive training and complete the Care Certificate. Find out more. Independent Lives is a Mindful Employer and we are committed to looking after our mental wellbeing at work. We recruit Care Support Workers using values-based questions as we expect our employees to be committed to the following attributes: I will always take responsibility for the things I do and the things I don’t do I will always promote and uphold the privacy, dignity, rights, health and wellbeing of people who need care and support I will always work co-operatively with others ensure the delivery of safe, high quality care and support I will communicate in an effective way to promote the wellbeing of people in need of care and support I will respect people’s rights to confidentiality, protecting and upholding their privacy and dignity I will improve the quality of care and support I provide by constantly reflecting on and updating my own knowledge, skills and experience I will promote equality, diversity and inclusion by treating people fairly and without bias Your confidentiality and safety is paramount We have invested in the latest technology so you receive the best possible care and support By using the PASS System our employees record their visits, including reporting on administering medication and any other tasks, in real time. This means your care records are always up to date and your care and support workers can access them securely on their mobile phones.