Contact Us

Main switchboard: 01903 219 482

[email protected] 

Our office is open Monday – Friday, 8am – 6pm and closed weekends and Bank Holidays.

You can leave a voicemail message outside of these hours. Please leave your full contact details and we will get back to you within 2 business days.

Independent Lives Care Service (formerly Lend a Hand)

Tel: 01903 227813 (this number is manned 24 hours a day)

Email: [email protected]


Ground Floor
Southfield House
11 Liverpool Gardens
West Sussex
BN11 1RY


Independent Lives always aims to provide the highest quality service to everyone. If, however, you do wish to make a complaint about any aspect of our service, or any other matter, please read our complaints procedure. This includes contact information to where to refer your complaint.

Please read our Complaints Leaflet and Quality Policy for further information.

Our Care Service has a Comments & Complaints Procedure.

Your details and how we use them

We work closely with customers, families, members, advocates and other agencies, such as the NHS and social services.

Please read our How We Use Your Information leaflet for further information.

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