Getting started on Direct Payments 

Recruiting a Personal Assistant

Making a Job Offer

No large print versions are currently available for some of the documents below. We're in the process of creating them. In the meantime, please contact us for guidance or look at the standard format documents. Thank you for your patience.

  • Fact Sheet (3.1) - Making a job offer
  • Support Sheet (3.1a) - Job offer letter
  • Fact Sheet (3.2) - Holiday pay and entitlement
  • Support Sheet (3.2a) - Holiday pay calculator (fixed hours) - coming soon
  • Support Sheet (3.2b) - Holiday pay calculator (zero or flexible hours) - coming soon
  • Support Sheet (3.3a) - Telephone reference request form
  • Support Sheet (3.3b) - Written reference request form
  • Support Sheet (3.3c) - Cover letter for written reference request
  • Support Sheet (3.4a) - PA timesheet (MS word) - coming soon
  • Support Sheet (3.4b) - PA timesheet (MS excel) - coming soon
  • Support Sheet (3.4c) - PA timesheet more than one hourly rate (MS excel) - coming soon
  • Support Sheet (3.4d) - PA timesheet guidance notes - coming soon
  • Support Sheet (3.4e) - PA timesheet (monthly) - coming soon
  • Support Sheet (3.5a) - Holiday record sheet (MS Excel) - coming soon
  • Support Sheet (3.5b) - Holiday record sheet (MS Word) - coming soon
  • Support Sheet (3.6) - PA mileage record - coming soon
  • Support Sheet (3.7) - PA sickness record - coming soon

Getting your Personal Assistant started

No large print versions are currently available for some of the documents below. We're in the process of creating them. In the meantime, please contact us for guidance or look at the standard format documents. Thank you for your patience.

Managing and supervising your Personal Assistant

No large print versions are currently available for some of the documents below. We're in the process of creating them. In the meantime, please contact us for guidance or look at the standard format documents. Thank you for your patience.

Ending a Personal Assistant's employment

No large print versions are currently available for the documents below. We're in the process of creating them. In the meantime, please contact us for guidance or look at the standard format documents. Thank you for your patience.

  • Fact Sheet (6.1) - Ending PA employment
  • Support Sheet (6.1a) - Letter terminating PA employment during the probationary period
  • Fact Sheet (6.2) - Redundancy
  • Support Sheet (6.2a) - Letter inviting PA to individual consultation (redundancy)
  • Support Sheet (6.2b) - Notice of termination letter (redundancy)
  • Support Sheet (6.2c) - Notice of termination letter (following death of an employer)


Additional information for employers

No large print versions are currently available for some of the documents below. We're in the process of creating them. In the meantime, please contact us for guidance or look at the standard format documents. Thank you for your patience.