Speak to one of our Advisors in a Facebook Live Chat session

At Independent Lives, we’re always looking for new ways to support our customers.

This month we’ll be trialling a Live Chat session on Facebook for you to speak to one of our advisers.

So, if you find talking on the phone difficult or would just prefer to use the computer, just add us as a friend on Facebook and let’s have a chat!

The Live Chat will be available on the following dates and times:

Thursday 20 June        11:00 to 15:00

Tuesday 25 June         11:00 to 15:00

Remember to add us as a friend on Facebook to be able to take part in the Live Chat!

To visit our Facebook page, please click here.

West Sussex County Council Support at Home Survey

West Sussex County Council is keen to hear the views of voluntary and community organisations to get a greater understanding of how the County Council can work with us to keep people independent and at home. Please complete the 10-15-minute online survey by clicking the link below.


Free Direct Payment resources

We know that starting out with a Direct Payment and becoming an employer of your own support staff can seem daunting. So we have made free-to-use resources to support you to be a confident and professional employer of Personal Assistants.

Our website contains over seventy factsheets and templates on topics like recruitment, beginning and ending employment, payroll, insurance and many more.

A large number of our factsheets are available in Large Print format and are available as audio on request.

To view our range of free Direct Payment resources, please click here.

Council Tax exemption information

The always excellent independent living website has put together a very helpful list of all instances where people with disabilities and their carers are eligible for council tax exemptions.

To view the list, please click here.