What is a personal assistant (PA)?

A PA is paid to do a job, as a PA you can choose to work directly with one or more individuals to support them with various aspects of their daily life to help them live as independently as possible.

The most important thing to remember about the role of a PA is that the person you are providing care for should be in control.

What does the role of PA involve?

The role of PA can vary. The tasks can involve Social Support, Domestic assistance and/or Personal Care, such as assisting with cooking, shopping, personal hygiene, administrative tasks, social activities etc.

Can I have more than one PA job?

Yes you can, as long as the hours do not interfere with other roles you have. For tax purposes you may want to contact the HMRC regarding tax on a second job

How can I access training?

Here at Independent Lives we have our own training service - you can view all of our available training here.

We regularly look for funding opportunities to be able to offer funded training to PAs. If this is available, the information can be found on under 'free training' here.

There are also other many other options for training such as free and funded opportunities through local colleges, training providers and some local authorities.

Will I be employed through Independent Lives?

No, if you accept a job offer, you will be employed directly by the individual looking to recruit a PA (or their appointed person). Your contract of employment will be with them.

How will I know if my application has been successful?

When you have submitted an application through the independent Lives Website you will receive an automatic reply to let you know that your application has been received by our recruitment team. The application will then be sent directly to the individual employer within 2 days of submission. It is then the employer’s responsibility to contact you regarding the role. We ask employers to contact all applicants but we cannot enforce this. If you have not heard from the employer and would like an update please email [email protected] with your name and the job reference number so this can be followed up for you.

Can I apply for a job via post rather than online?

Of course, please email [email protected] with your name and address and we can send out a paper copy for you via post. Alternatively you could request this over the phone by contacting our Information and Advice team on 01903 219482.

What is PA Pages? How does it work?

PA Pages is a database of Personal Assistants who are ready to work and is completely free to sign up to.

As a PA you will create your own profile which will include your availability, experience, contact details etc. This is held on a secure part of our website, which can only be accessed and viewed by our registered customers. They can search PA profiles for PAs they think may be suitable for their job(s) and contact you directly.

How do I keep my details up to date?

Every 2 months the Independent Lives recruitment coordinator will contact all PA’s on PA Pages to make sure your details are up to date and ensure you are still available and looking for work. You can request any specific changes by emailing [email protected]

Can I delete my profile?

Yes, you can delete your profile by emailing [email protected] or calling our Information and Advice team on 01903 219482.

Please note, you can join again at any time should you choose to do so.

How do I get a job?

Our roles are advertised on our Website, Facebook page and Findajob.gov. You can apply for these roles through our website and the applications are automatically sent to our recruitment team when submitted.

Please ensure you include the job reference number and as much information about yourself and experience as possible.

Being a member of our PA Pages will give you the added advantage of potential employers being able to contact you directly about any role they have. (PA Pages is outlined above with information on how to sign up)

How is my privacy protected? What happens to my data?

Your profile details will be visible only to our registered customers – your profile or any of your information will never be made visible to the general public or to a third party.

We treat all data we hold in accordance with UK-GDPR. We will not reveal any personal details outside Independent Lives unless:

  • You have given your permission for us to do so
  • We are required or permitted to do so by law
  • We are required to do so as part of the contracted support we offer you, for example, the NHS or Social Services
  • If a person may be at risk then this will always be done in accordance with our safeguarding policies.