Direct Payment support services

Independent Lives provides a range of services to support people who receive Direct Payments.
Independent Lives is a one stop shop for everything you need to know to manage your Direct Payment and to live your life as independently as possible.

Our trained advisers can provide you with support, explain your options and give you the information and advice you need to employ and manage your own personal assistants.

“My mum has been living with dementia for a few years, but the Direct Payment has only been in place since February. I was apprehensive at first because it was a big change, and I didn’t understand what I was doing because getting everything set up and structured is difficult. But Independent Lives have been excellent at helping me to understand my responsibilities and how everything works.”
Direct Payment support services customer


PA Pages

Independent Lives operate a separate website devoted to the management of Direct Payments and the recruitment of personal assistants.

PA Pages brings together personal assistants, individual employers, and training in one place, simplifying the process of finding your perfect role, or the best person to suit your care and support needs.

Information and advice

We can offer support and guidance to Direct Payment recipients which will allow them to live their lives independently.


From advertising vacancies to employment law, we can support employers to find the perfect personal assistants.

Banking and payroll

Whether you need help managing your bank accounts or paying your staff, we’re here to help.

DBS Checks

We can make getting a DBS check for your employee simple, fast and straight forward.

Training and events

We provide a range of training and events to ensure you and your PAs have all the knowledge and skills you need.

Get in touch

To find out more about Independent Lives' Direct Payment support services then please get in touch using the details below.


01903 219482 (option 3)