Banking administration service

We can set up a dedicated bank account or pre-paid card (West Sussex customers only) for your Direct Payment, and handle payments on your behalf and with your agreement.
Our four-weekly fee is £39.80 (with monthly payment options available for £43.11).

Our Banking Administration Service will:

  • receive Direct Payments from your local council or NHS Trust into a dedicated bank account which we set up for you
  • receive any assessed contribution that you pay
  • take payment of our fee for the service from your account
  • send bank statements to you and your local council or NHS Trust as required
  • make payments to agencies or suppliers (e.g. care agencies), as agreed in your care plan, when we receive a receipt or invoice
  • make payments to Personal Assistants as advised by your Payroll Service
  • make payments to HMRC as advised by your Payroll Service
  • make payments due to your Payroll Service

Click below to make a referral to our banking administration service.


Get in touch

To find out more about Independent Lives banking administration service then please get in touch using the details below.


01903 219482 (option 5)

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